Thanks to Capital One for sponsoring this post.
Whenever I can’t do something on the technology front – anything from editing digital photos online to reprogramming the cable box – I always know exactly where to turn for immediate assistance: my 10-year-old daughter or my 16-year-old son.
As members of the so-called Z Generation, my children have grown up with so much technology that it’s easy for them to help me solve my tech dilemmas in a snap.
Fortunately, instead of telling their 40-something Generation X Mom how “un-cool” she is, my kids demonstrate the patience of Job and carefully walk me through my challenges, giving me step-by-step tips and quick hands-on tutorials to better use the technology in my life.
Having kids who are willing to help me master the areas of technology where I lack expertise has, in turn, made me more than willing to return the favor with my own mother. In fact, my husband and I have both had our parents (who are in their 70s and 80s) call us and ask for tech help at various times over the years.
Increasingly, our parents – and other older Americans – don’t just want to better understand the technology at their disposal, they also want to better use it, especially when it comes to managing their finances.
Right now, online banking use in the U.S. is on the rise. Yet according to a recent report, only 18 percent of adults over 60 use it. But it’s not because older Americans aren’t interested. Data from The Pew Research Center show that 77 percent of U.S. adults over the age of 60 say they would adopt digital technology – if only someone would help them learn how.
That’s why I’m telling my parents, and encouraging everyone to tell theirs, about a great new tool called Ready, Set, Bank, which is designed to help older Americans bridge the digital divide and learn how to better manage their finances online.
Here’s what you need to know about this terrific resource and how it can aid your parents, grandparents and others who’d like to better manage their finances – and do it digitally, from the comfort and convenience of their homes.
Ready, Set, Bank
In essence, Ready, Set, Bank is a set of video tutorials: 44 micro videos in all. Each one is just a few minutes long, but packed with practical tips and information. Viewers can watch the entire video series to master online banking, or they can simply pick and choose selected videos that highlight the skills they need to learn.
For example: does your parent or grandparent need to learn any of the following?
How to deposit a payroll or Social Security check using only a smart phone
How to transfer funds electronically between accounts
How to set up email or text alerts to get notified about low balances, large transactions or big withdrawals
How to establish online bill payments
How to take online and offline safety steps to reduce the risk of identity theft or other financial scams
If any of these topics would be of value to an older person you know, point them in the direction of the Ready, Set, Bank video program – available for free online at ReadySetBank.org.
Capital One developed the Ready Set Bank initiative in conjunction with a variety of partners, including Grovo, a workplace learning company; Older Adults Technology Services (OATS), a New York City-based nonprofit; and the National Council on Aging, an organization that helps people aged 60+ meet the challenges of aging.
Those of us who are Gen Xers and Millennials already know that online banking offers a host of benefits, including convenience, 24/7 access to your financial standing, and better control over our finances.
Online banking has the power to transform the way older adults manage their money and protect themselves – and Ready, Set, Bank explains how.